Editing Hardik Sapra (section)

=== InsureFlow AI ===

InsureFlow AI is an independent project developed by Sapra between May and August 2026. He describes it as an artificial intelligence-powered customer-relationship-management workflow for insurance advisers who receive client documents through WhatsApp.<ref name="official-resume"/> The system is designed to extract more than 20 know-your-customer and policy fields, associate documents with the correct customer, organize the files, and identify renewals, outstanding payments, missing documents, and follow-up tasks.<ref name="official-home"/>

According to Sapra, the project grew from observing that insurance advisers were manually opening incoming messages, reading policy or identity documents, copying information, filing attachments, and maintaining separate follow-up records. His portfolio says InsureFlow AI reduced a routine servicing process from approximately 45 minutes to about two minutes.<ref name="official-home"/> On his consulting page, Sapra describes a related production architecture involving adaptive optical character recognition, locally run language models, deterministic schema validation, and confidence scoring.<ref name="consulting">{{Cite web |url=https://hardiksapra.com/consulting |title=Production AI & Backend Systems Consulting |website=Hardik Sapra |access-date=12 October 2026}}</ref> The stated timing improvement and system performance are self-reported.